Privacy policy

Information we collect

When you submit the inquiry form we collect the name, email address, phone or WhatsApp number, company name, product interest, quantity and message you choose to provide. We do not collect payment details through this website.

Our hosting provider records standard technical logs (IP address, user agent, requested URL) for security and performance purposes.

How we use it

Inquiry details are used solely to prepare a quotation, answer a technical question or arrange sampling and shipping. We do not sell, rent or trade your details to third parties.

Form delivery

The inquiry form is delivered by Web3Forms, which forwards the submission to our mailbox as email. Their handling of the data in transit is governed by their own privacy policy.

Retention

Quotation-related correspondence is retained for up to five years so that repeat orders can be matched to the original specification. You may ask us to delete your data at any time.

Your rights

You can request access to, correction of, or deletion of the personal data we hold about you by writing to info@coffinhandle123.com. We respond within 30 days.